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"AI Agent Platforms are transforming contact centers, enabling them to deliver better customer service and boost efficiency." said Jim Lundy, Founder and CEO of Aragon Research . "NICE's approach to ...
01Net
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17-4-2025
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"The enterprise video market is on the brink of major transformation as technology innovation meets growing demand," said Jim Lundy, Founder, CEO, and Lead Analyst at Aragon Research. "AI - driven ...
01Net
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10-4-2025
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