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It's a smart way to discover how complementary solutions across automation, voice AI, and CX orchestration work together seamlessly. Global Agentic AI Partnership with Foundever. Building on proven ...
01Net
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9-6-2025
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A key benefit of combining CX software into a single platform is consistency and continuity around ... interaction handling, resource management, workflow automation, insights and analysis and CJM. ...
01Net
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6-6-2025
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... " CallMiner's vision sets its ambitions beyond contact center operations and on more strategic CX ...stands alone as the go - to platform for modern organizations looking to embrace AI and automation, ...
01Net
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5-6-2025
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... a leader in Agentic AI for customer experience, today announced an integration with Verint (NASDAQ: VRNT), the CX Automation Company, between Parloa's AI Agent Management Platform (AMP) and Verint'...
01Net
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5-6-2025
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Our product mindset and engineering capabilities in Cloud, Data, AI, and CX enable us to serve key ... R Systems uses its expertise in automation and integration including RPA and No - Code - Low - code ...
01Net
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3-6-2025
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Together, CallMiner and VOCALLS are transforming contact center efficiency and CX scalability, helping organizations embrace customer service and CX automation, better understand what to automate, ...
01Net
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3-6-2025
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Automating Manual CX Workflows with Verint Bots Drives Strong AI Business Outcomes MELVILLE, N. Y. - - (BUSINESS WIRE) - - #AI - - Verint ® (NASDAQ: VRNT), The CX Automation Company, today announced it signed a $13 million multi - year deal agreement with one of the top U. S. insurance companies. The deal includes several AI - powered bots to increase ...
01Net
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28-5-2025
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CX With AI, automation, and performance metrics central to the advancement of the contact center, it's easy to forget the most powerful outcome of each customer interaction: a genuine smile. This ...
01Net
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28-5-2025
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Key Features Include: Agentic QBR Automation " Go from review to plan to prep in one click Live ... According to Zendesk's 2025 CX Trends report, 70% of customers can already tell which companies are ...
01Net
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27-5-2025
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... The software provider that best exemplifies innovation in technologies supporting customers and CX,... cloud and infrastructure, compute, edge, network and IoT, cybersecurity, intelligent automation, ...
01Net
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22-5-2025
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