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ServiceNow's recent Yokohama platform release also strengthened CRM capabilities like self - service commerce portals, turnkey CCaaS integrations, and AI agents designed specifically for CRM use ...
01Net
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6-5-2025
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Since then, we're proud to have built a strong foundation in AI - powered CCaaS," said Vasili Triant, CEO of UJET. "As we enter this next phase of growth, my focus as CEO is scaling that vision and ...
01Net
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29-4-2025
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...//linklive.ai / LinkLive is the leading AI - enabled communications platform, trusted by the world's most highly secure organizations to deliver cloud - based contact center as a service (CCaaS), ...
01Net
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15-4-2025
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"The NICE CXone Mpower platform provides the broadest capability set in the industry with leading CCaaS, workforce management (WFM), and analytics capabilities. The company uses its broad product ...
01Net
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10-4-2025
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Forrester evaluated the 10 top CCaaS providers, including Genesys, on strategy and current offering. The report states, "Genesys has a market - leading vision to provide a broad AI - powered ...
01Net
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10-4-2025
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... their verticals, and their clients best." What's in it for partners? Odigo's refreshed Partner Programme offers integrators and resellers access to a high - performing CCaaS solution and tailored go ...
01Net
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10-4-2025
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